Skopus Business Consultants were founded to fill specific gaps in the Small-, Medium- and Micro-Enterprise segments. SMME’s are sometimes so busy dealing with day to day details such as sales and finance that they are not always able to focus on other critical areas such as:
1) Service Excellence;
2) Business Planning;
3) Marketing Management;
4) Brand Management;
5) Corporate Image; and
6) Strategic Management.
Skopus Business Consultants help our clients to focus on these areas by using our unique engagement model.
Our engagement model allows our clients to express their thoughts freely and in their own words. As thought facilitators we help our clients to gain or refine their insights in the areas where they need assistance.
In some cases, we contract with our clients to act as professional managers to help in the turnaround or growth of their businesses.
Specialised seminars and workshops enable our clients to master management theory in the context of their own businesses. Some of our clients make use of our seminars as refresher courses or to prepare their employees for tertiary studies (undergraduate level) in any of the discipline in which we practice.
Skopus Business Consultants care for entrepreneurs and all our activities are designed to make our clients best in their class.
As part of our Corporate Social Agenda, we host the annual Skopus Entrepreneurship Prize where we equip start-up businesses to present high quality business plans to a panel of judges.
Collectively, our Associates have 71 years of experience in our organization.
Service Excellence is a term that generates many debates because there is not a single company on this planet that does not believe its service levels are the best in the world. Interestingly, though, companies find it very hard to clearly express their understanding of service excellence.
One can speak many words about “delighters”, “detractors”, “satisfiers”, “hygienic factors”, or other terms that are so richly bandied about. In our experience over the last 28 year, we…Continue
Posted on April 11, 2012 at 9:55
The mere thought of a turnaround strategy is enough to strike fear in the heart of even the most experienced entrepreneur. “Turnaround Strategy” and “failure” is, to many minds, similar in meaning. Failure is a word that most entrepreneurs wish would not exist in their dictionaries. Yet, failure is inevitable and the wise entrepreneur understands that his or her business is in constant need of review against failure. In many senses, businesses cannot…Continue
Posted on February 7, 2012 at 7:30
This is a concept spoken by many but understood by few. Essentially, corporate image could be translated as: “You are what your clients see”. In other words, corporate image is all about the perception that clients have about an organization. Corporate image is about the so-called “Physical Evidence” that the marketing gurus so cleverly praise.
In the past week, Skopus Business Consultants had appointments with three very prominent brands…Continue
Posted on December 29, 2011 at 6:53