Added by Richard Riche
Added by Richard Riche
http://www.oneclearmessage.com/communication-2/three-times-positive/
The ratio of Positive to Negative feedback has been found to be critical in the performance of individuals, and business teams. This ratio has a direct impact on the success and dynamics of a team. Paying attention to the ratio of positive feedback (e.g. “that was a good idea”, you handled that client extremely well”) vs. negative…
ContinuePosted on April 28, 2012 at 11:02
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