Call Capture for Public Safety Organizations
Public safety organizations must capture, analyze and distribute large numbers of audio interactions. Inputs can vary from trunked radio, Voice over Internet Protocol (VoIP), wireless and wireline telephony. But no matter the source, recorded calls provide crucial data for legal compliance, evidence, training and operational improvement.
Novatell provides a range of easy-to-use, audio recording solutions for any size public safety organization:
Small to Medium Centers
As few as four or as many as 48 channels of mixed analog, digital, VoIP, ISDN BRI, ISDN PRI telephony or radio communications. Enhanced D-channel decoding also means genuine call-related data (metadata) are captured.
Medium Centers
Based on advanced PCI technology, Novatell can capture up to 48 channels and up to 50,000 recording hours per unit. It is ideal for mixed-interface environments supporting a wide range of calls over analog and digital telephony and radio. It offers hot-swappable RAID1 hard disks, power supply and dual-archiving options for resilience.
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